Pharmacy Technician

Kroger•Sunset, UT

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal law. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • Familiarity with EPRN.

Responsibilities

  • Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
  • Comply with and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards, including clean and organized workstations and customer waiting areas.
  • Count, measure, and prepare specified products using company best practices.
  • Complete billing procedures to ensure the best value for customers and the company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink.
  • Operate the cash register and follow cashier handling policies for electronic fund transactions, including credit and debit cards, EBT, and gift cards, as well as cash and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities that do not require the pharmacist's professional judgment.
  • Follow HIPAA regulations and company policies regarding protected health information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably and cooperatively, without confrontation.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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