Pharmacy Technician

CVS Health • Lincoln, IL

8d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring service. They assist patients and customers at pharmacy workstations, including production, pick-up, drive-thru, and drop-off, and contribute to a positive patient experience through attentive service and effective communication. Technicians follow company standard operating procedures and applicable laws, regulations, professional standards, and ethical principles, including requirements related to patient safety, controlled substances, privacy, and security.

Technicians complete a company training program and satisfy registration, licensing, and certification requirements under their state’s Board of Pharmacy guidelines. Duties may be restricted by the Pharmacy Manager until required qualifications are completed. Where permitted by law and supported by required training and certification, technicians may provide additional health care services, including immunizations and point-of-care testing, or staff offsite clinics. Technician immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. The position is part-time, with 20 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Attend work regularly and predictably, including nights and weekends.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Create positive patient experiences through empathetic, personalized service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures to protect patient safety, privacy, and security and to ensure compliant controlled-substance dispensing and recordkeeping.
• Provide additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED