Pharmacy Technician

CVS Health • McDonough, GA

6d • $17 - $25

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence in a CVS Health retail store. Technicians help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients and customers, and follow standard operating procedures and pharmacy workflow practices. They contribute to a safe, inclusive team culture and communicate effectively with patients and colleagues.

After entering the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted and supported by required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers may have additional responsibilities related to vaccine preparation and administration, patient education and documentation, adverse reactions, and vaccine supplies.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum educational qualification, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks, switch between tasks as needed, and confirm prescription information and label accuracy.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues; listen actively and understand spoken information.
• Use math to solve prescription-related problems, such as calculating quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, stooping, and handling items; and performing visually precise work.
• Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where allowable by law and supported by required training and certification.
• When serving as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED