Pharmacy Technician

Hy-Vee•Peoria, IL

13d•Onsite

About The Position

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities, while maintaining confidentiality and complying with pharmacy regulations. Technicians work in a fast-paced retail pharmacy, assisting customers and supporting a positive team environment.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to use discretion and integrity when handling confidential patient information.
Vaccination certification required if administering vaccines, as required by law.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide friendly customer service and handle inquiries that do not require a pharmacist’s expertise or judgment.
Accept written prescriptions and telephoned refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists with preparing prescription drug products for dispensing.
Prepare and affix prescription labels, and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
File dispensed prescriptions and report medication errors to appropriate personnel.
Order, receive, and stock pharmacy supplies; log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines when allowed by law and when appropriately certified.
Maintain cleanliness of the pharmacy and dispensing area.
Protect customers’ private medical information in accordance with HIPAA.
Follow statutes and regulations pertaining to pharmacy technicians.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene, dress, Hy-Vee policy, and store guidelines.
Report to work as scheduled and on time.