Pharmacy Technician

CVS Health•Mountain Brook, AL

5d•$16 - $24

About The Position

The Pharmacy Technician supports CVS Health’s purpose of helping patients on their path to better health by assisting with prescription fulfillment and pharmacy operations in a retail pharmacy environment. The role helps ensure medication needs are met promptly, safely and accurately while providing caring service to patients and customers. Pharmacy Technicians must maintain ethical conduct, protect patient confidentiality, and comply with applicable federal, state and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy the registration, licensing and certification requirements established by their state Board of Pharmacy. A manager may initially restrict duties until these requirements are met. As technicians progress, they can build their clinical, technical and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing potential problems and selecting an appropriate course of action.
Ability to meet the physical demands of the role, including sustained standing, moving between work areas, fine motor tasks, reaching, bending and stooping.
Ability to communicate and receive detailed information through spoken language and to perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading and inspecting small parts.
Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

Previous experience in a pharmacy, retail, medical or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe and accurate prescription fulfillment.
Provide caring service to patients and customers that meets or exceeds their expectations.
Help ensure medication needs and regulatory compliance standards are met.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing and certification requirements.