Pharmacy Technician

CVS Health•Pontotoc, MS
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and communicate effectively with patients and colleagues. After starting in the role, Technicians must complete the company training program and satisfy state-specific registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are completed. Depending on the state and applicable training, Technicians may also support immunizations, point-of-care testing, and offsite clinics. The position requires flexibility to support business scheduling needs and may involve working shifts at other stores in the market. This is a part-time position with 28 anticipated weekly hours. The stated typical pay range is $16.00–$24.00 per hour. The application window is anticipated to close on 01/05/2027.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state pharmacy rules do not specify a minimum age, be at least 16 years old.
  • If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating over time, shifting between tasks, and confirming prescription information and label accuracy.
  • Provide friendly customer service, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematical reasoning to calculate quantities such as tablets, days' supply, and bottle counts for prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and use fingers repetitively; and perform tasks requiring precision and close visual acuity.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics voluntarily where legally permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report adverse reaction events as required by public health requirements.
  • Review and collect patient information and track and document applicable patient information.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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