Pharmacy Technician

CVS Health • South Hill, VA

21d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive, and safe pharmacy environment. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and CVS policies for patient safety, controlled substances, and privacy. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until requirements are met, the Pharmacy Manager may restrict duties.

The role may include assisting with patient health services such as immunizations and point-of-care testing when permitted by law and supported by required training and certification. Technician Immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. It involves extended periods standing or remaining upright, handling and scanning items, reaching, repetitive finger movements, bending, close visual work, and lifting or exerting force as described in the posting. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour; actual pay depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role and location.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and pivot quickly among tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively, listen actively, and accurately convey and receive detailed spoken instructions.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands described in the posting, including remaining upright for extended periods, handling and reaching for items, repetitive finger movements, bending, close visual work, and lifting or exerting force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide compassionate and personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient issues.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• If qualified as a Technician Immunizer, complete required additional licensing and training, prepare and administer vaccines, educate patients and refer questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription dispensing, and address challenging patient or colleague interactions appropriately.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED