Pharmacy Technician

CVS Health • Columbia, SC

15d • $16 - $24

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; follow pharmacy workflows and company standard operating procedures; and contribute to a caring, safe, and inclusive environment. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties.

Depending on applicable law and required training and certification, technicians may deliver additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, technicians may qualify as Technician Immunizers after completing state-required licensure and training. Immunizer duties can include preparing and administering vaccines, educating patients and referring questions to the Pharmacist-on-duty, responding to and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening and accurately conveying or receiving detailed information.
• Use mathematics to calculate prescription quantities, days' supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precision control, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide compassionate, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to meet scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted and qualified, complete immunizer duties including preparing and administering vaccines, educating patients, referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED