Pharmacy Technician

CVS Health•Jacksonville, FL
•$17 - $25

About The Position

CVS Health Pharmacy Technicians help deliver compassionate care to patients and customers in a retail pharmacy. They support the pharmacy team by managing assigned workstations and tasks to help fill prescriptions promptly, safely, and accurately while providing caring customer service. The role requires maintaining professional and ethical standards, complying with applicable federal, state, and local laws and regulations, and protecting patient confidentiality. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are completed. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and applicable requirements may vary by state and location; collective bargaining agreement rules apply in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks without being distracted.
  • Customer service orientation, including responding appropriately to customers’ needs and reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to perform the stated physical demands, including standing and moving about for sustained periods, fine finger work, reaching, bending, stooping, speaking and hearing, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits (subject to hours worked and eligibility).
  • Vision benefits (subject to hours worked and eligibility).
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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