Pharmacy Technician

CVS Health•Concord, NC

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a retail pharmacy environment that prioritizes compassionate service, patient confidentiality, ethical conduct, and compliance with federal, state, and local laws and regulations. The role involves managing assigned pharmacy workstations and tasks while helping the team meet customer expectations. New technicians must complete CVS Pharmacy’s Technician Training Program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. This is a part-time position averaging 25 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including a friendly approach and ability to notice and respond appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including identifying problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and applicable regulatory compliance standards are met.
  • Provide caring service to patients and customers, responding appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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