Pharmacy Technician

CVS Health • Wyoming, MI

3d • $17 - $25

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence in a CVS retail pharmacy. Technicians help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers as a first point of contact; and contribute to a positive, compassionate patient experience. They follow company standard operating procedures and pharmacy workflows, communicate effectively, and help foster a safe, inclusive team culture.

After starting in the role, Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are satisfied. Where permitted by law and supported by required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Technician immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 25 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Friendly customer-service approach, awareness of patient reactions, and ability to respond appropriately.
• Verbal and written communication skills, including active listening and the ability to convey and receive detailed information accurately.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust machines precisely.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when allowed by law and supported by required training and certification.
• When serving as a Technician Immunizer, complete additional licensure and training requirements, educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED