Pharmacy Technician

CVS Health • Dallas, TX

1d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive team culture.

After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must complete additional licensure and training requirements and may assist with vaccine preparation and administration, patient education and information collection, adverse-reaction monitoring and reporting, and vaccine supply management.

This is a part-time position with 25 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. Actual pay depends on factors including experience, education, geography, and other relevant factors. The role is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• Meet applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Concentrate over time, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly assistance, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and lifting or exerting up to the stated weights.
• Accurately express or exchange detailed spoken information and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
• Where permitted, complete additional requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor and respond to adverse reactions and report events as required by public health rules.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED