Pharmacy Technician

CVS Health•Brecksville, OH

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy environment to help patients access care, manage medication needs, and receive compassionate service. They support the pharmacy team by managing assigned workstations and tasks so prescriptions are filled promptly, safely, and accurately, while meeting customer expectations and maintaining patient confidentiality. The role requires compliance with professional and ethical standards and applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then develop their clinical, technical, and insurance knowledge through available tools and training. Responsibilities and requirements may vary by location, including the application of collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific pharmacy technician licensure requirements.
  • Ability to concentrate on tasks without being distracted.
  • Customer-service orientation, including responding appropriately to customers’ needs and reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s day supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to meet the stated physical demands, including remaining upright and moving about for sustained periods, fine finger movements, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy Technician training and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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