Pharmacy Technician

CVS Health•Crown Point, IN

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting safe, prompt, and accurate prescription fulfillment while providing compassionate service. They work in a retail pharmacy environment, follow professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. The role includes managing assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Duties may initially be restricted until those requirements are satisfied. Technicians can then continue building clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet pharmacy technician licensure requirements, which vary by state.
  • Ability to concentrate on tasks over a period of time without being distracted.
  • Customer service orientation, including actively looking for ways to help people and responding appropriately to customers.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the physical demands of the position, including standing and moving about for sustained periods, fine finger use, reaching, bending and stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Provide caring, friendly service to patients and customers, responding appropriately to their needs and reactions.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program if new to the role.
  • Meet applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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