Pharmacy Technician

CVS Health • Nashville, NC

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. After starting, technicians must complete the company’s training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, duties may be restricted by the Pharmacy Manager.

Where permitted by law and supported by required training and certification, technicians may deliver additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 15 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors such as experience, education, geography, and other relevant factors. Part-time colleagues may be eligible for benefits and programs based on hours worked and eligibility, including dental, vision, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Have the ability to concentrate on tasks, shift quickly between tasks, and respond to patient and business needs.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication with patients and colleagues, including active listening.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; and performing tasks requiring close visual acuity and precise control.
• Be able to lift or exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force consistently.
• Be able to accurately convey detailed spoken instructions and receive detailed information through oral communication.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when permitted by law and supported by required training and certification.
• For technicians supporting immunizations, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety.
• Provide assistance in other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED