Pharmacy Technician

CVS Health • Temecula, CA

10d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients and customers. Technicians follow company Standard Operating Procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive, and engaging team environment.

Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict assigned duties. Depending on state law, training, and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and offsite clinic support. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring questions to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

• Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
• If the state board does not mandate a minimum age, be at least 16 years old.
• If the state board does not mandate minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet state-level licensure and national certification requirements, which vary by state.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate friendly customer service, understand patient reactions, and respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to calculate quantities such as tablets, days’ supply, and bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Be mobile and remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; manipulate items and machines precisely; stoop and bend; and maintain close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other market stores to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, when permitted by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted, monitor for and respond to adverse reactions and report events as required by public health regulations.
• Where permitted, review and collect patient information and track and document it for applicable patients.
• Where permitted, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, focus, communication, customer service, mathematical reasoning, and problem-resolution skills to support patients and colleagues.
• Perform the physical activities required for the role, including remaining mobile and upright, handling and scanning items, reaching, repetitive finger movements, stooping, and visually inspecting information.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED