Pharmacy Technician

CVS Health • East Meadow, NY

5d • $19 - $29 • Onsite

About The Position

At CVS Health, Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, prompt prescription fulfillment and caring service. They are often the first point of contact for patients and customers, and contribute to positive experiences by applying company procedures, communicating effectively, and demonstrating empathy and genuine care. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties.

The position supports pharmacy workflows and may include patient health services such as immunizations and point-of-care testing where permitted by law and supported by required training and certification. Where permissible, Technician Immunizers complete additional training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks and pivot between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues, including active listening.
• Use math to solve pharmacy-related problems, such as calculating quantities to dispense and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work. The role may require occasional lifting or exertion up to 20 pounds, frequent lifting or exertion up to 10 pounds, and consistent exertion of negligible force.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable and appropriately trained and certified.
• When supporting immunizations, complete required training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED