Pharmacy Technician

Kroger•Milledgeville, GA

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care with fair and accurate pricing. Deliver direct patient interventions and health and wellness services as permitted by applicable state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.

Requirements

  • High school diploma or GED.
  • At least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • Familiarity with EPRN.

Responsibilities

  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Comply with and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards, including clean and organized workstations and customer waiting areas.
  • Count, measure, and prepare specified products using company best practices.
  • Complete billing procedures to help ensure value for the customer and company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink control.
  • Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities that do not require professional judgment.
  • Follow HIPAA regulations and company policies regarding protected health information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance as needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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