Pharmacy Technician

CVS Health•Greenville, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and support pharmacists in managing and improving patient health. Technicians follow Standard Operating Procedures, pharmacy workflows, best practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team environment. After starting in the role, technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training or certification, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technician immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction response responsibilities. This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.00–$24.00. The actual offer depends on experience, education, geography, and other relevant factors.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state pharmacy requirements do not set a minimum age, be at least 16 years old.
  • If state pharmacy requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
  • Provide friendly customer service, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Apply mathematical reasoning to prescription-related calculations, such as quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Accurately express detailed instructions verbally and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic and personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowable and supported by required training and certification.
  • When permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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