Pharmacy Technician

CVS Health•Highland Park, IL

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. The role requires compassionate customer service, ethical conduct, patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and contribute to a supportive team in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. A high school diploma or equivalent is preferred but not required. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $17.00–$27.00 per hour; the offer depends on factors including experience, education, and geography. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customers.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action.
  • Comply with applicable laws and maintain patient confidentiality.
  • Meet the physical demands described in the posting, including prolonged standing, moving between work areas, fine motor tasks, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service to patients and customers that meets or exceeds customer expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Use customer-service, communication, mathematical reasoning, and problem-resolution skills in pharmacy work.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements if new to the role.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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