Pharmacy Technician

CVS Health•Gainesville, TX

6d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service. Technicians follow Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture. After starting, Technicians must complete a company training program and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by training and certification, Technicians may also provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. The stated schedule is 40 hours per week, and the position is full-time. The typical pay range is $16.50 to $25.00; the actual offer depends on factors such as experience, education, and geography.

Requirements

Comply with applicable State Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If the state board does not set or mandate a minimum age, be at least 16 years old.
If the state board does not set or mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Have the ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
Demonstrate a friendly, helpful approach to patients, recognize their reactions, and respond appropriately.
Use verbal and written communication and active listening effectively with patients and colleagues.
Use math to calculate quantities such as tablets to dispense, days’ supply, and required bottles.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting up to 20 lbs occasionally and up to 10 lbs frequently; reaching, stooping, repetitive finger work, and close visual inspection.
Accurately convey and receive detailed information through spoken communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping, patient safety, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when allowed by law and supported by required training and certification.
When serving as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Verify prescription information and label accuracy, perform prescription-related mathematical calculations, and communicate effectively with patients and colleagues.
Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting small details.
Perform other tasks as directed by a Supervisor or Manager.