Pharmacy Technician

CVS Health•Queen Creek, AZ

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications while providing compassionate customer service. They support the pharmacy team by managing assigned workstations and tasks to fill prescriptions promptly, safely, and accurately, while maintaining patient confidentiality, ethical conduct, and compliance with applicable laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The role is part-time, with 29 anticipated weekly hours. Depending on role and location, COVID-19 vaccination may be required unless an accommodation applies.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable registration, licensing, and certification requirements must be satisfied according to the state Board of Pharmacy guidelines.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when a problem exists and choosing an appropriate course of action.
  • Ability to meet the physical demands described in the posting, including standing and moving about for sustained periods, hand and finger use, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, aiming to exceed customer expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state requirements.
  • Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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