Pharmacy Technician

CVS Health • Jacksonville, FL

8d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers as an initial point of contact; and contribute to a caring, inclusive, and safe pharmacy environment. Technicians follow company standard operating procedures, pharmacy workflows, applicable laws and professional standards, and communicate effectively with patients and colleagues. After starting, technicians must complete the company training program and meet state registration, licensing, and certification requirements. The Pharmacy Manager may restrict duties until these requirements are met.

Depending on applicable law and completed training and certification, technicians may also support patient health services such as immunizations, point-of-care testing, and offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within a designated timeframe. Physical duties include standing and remaining mobile for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work. The position is part-time, with 10 anticipated weekly hours. The stated hourly pay range is $16.50–$25.00; actual pay depends on factors including experience, education, and geography.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not mandate a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not mandate a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Demonstrate sustained attention and the ability to switch tasks quickly to meet patient and business needs.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to determine quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Select an appropriate course of action when resolving challenging patient or colleague interactions.
• Meet the role’s physical demands, including extended periods of mobility and upright posture; reaching, repetitive finger movement, stooping, close visual work, and occasional lifting or exertion up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• When serving as a Technician Immunizer, complete applicable licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor, respond to, and report adverse reactions; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address challenging patient or colleague interactions appropriately.
• Perform physical tasks including lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; adjusting machines; and visually inspecting small items or computer screens.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED