Pharmacy Technician

CVS Health • Highland Park, IL

6d

About The Position

CVS Health Pharmacy Technicians support patients by helping promptly, safely, and accurately fill prescriptions while providing compassionate customer service. The role is performed in a retail pharmacy environment and requires adherence to professional and ethical standards, patient confidentiality, and applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet medication and regulatory compliance needs.

New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; satisfy applicable state registration, licensing, and certification requirements.
• Ability to concentrate on tasks over time without distraction.
• Customer-service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
• Verbal and written communication skills, including active listening and accurate understanding of instructions.
• Mathematical reasoning, including calculating a prescription’s days’ supply.
• Ability to recognize problems and choose an appropriate course of action in complex situations.
• Meet the stated physical demands, including prolonged standing and walking, dexterous hand and finger use, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
• Provide caring service that meets or exceeds customer expectations.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Maintain ethical conduct and patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Use attention, communication, customer-service, mathematical-reasoning, and problem-resolution skills in pharmacy work.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED