Pharmacy Technician

CVS Health•Bryant, AR

14d

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure medication needs are met and prescriptions are filled promptly, safely, and accurately. They work in a retail pharmacy environment, provide caring service to patients and customers, follow applicable federal, state, and local laws and regulations, maintain professional and ethical standards, and protect patient confidentiality. The role involves managing assigned pharmacy workstations and tasks while supporting the pharmacy team and meeting customer expectations. New technicians must complete CVS Pharmacy’s Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where allowable by law, subject to accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet applicable state Pharmacy Technician licensure requirements; requirements vary by state.
Ability to concentrate on tasks over time without distraction.
Customer-service orientation, including helping people in a friendly manner, noticing customer reactions, and responding appropriately.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving others full attention, understanding their points, asking appropriate questions, and avoiding inappropriate interruptions.
Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in complex situations.
Ability to remain upright and move about on foot for sustained periods while completing tasks.
Ability to perform finger-focused tasks such as picking, pinching, and typing; extend hands and arms; bend at the waist; and stoop with use of the lower extremities and back muscles.
Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
Occasional lifting or exertion of up to 30 pounds; frequent exertion of up to 10 pounds and/or constant exertion of a negligible amount.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred, but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the pharmacy team.
Help ensure patient prescriptions are filled promptly, safely, and accurately.
Support patients’ medication needs and meet regulatory compliance standards.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
Continue developing clinical, technical, and insurance knowledge using available tools and training.