Pharmacy Technician

CVS Health•Columbus, GA

About The Position

CVS Health Pharmacy Technicians support the company’s purpose of improving access to care, lowering costs, and improving care quality. They help ensure patients’ medication needs are met and prescriptions are filled promptly, safely, and accurately, while providing compassionate customer service and maintaining patient confidentiality and ethical standards. The role requires compliance with applicable federal, state, and local laws and pharmacy regulations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Pharmacy work may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodations.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state pharmacy rules do not specify a minimum age, be at least 16 years old.
  • If state pharmacy rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when a problem exists or may arise and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred, but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling patient prescriptions promptly, safely, and accurately.
  • Help meet patients’ medication needs and comply with pharmacy regulatory standards.
  • Provide caring service to patients and customers that exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Follow applicable Federal, State, and Local laws and regulations governing pharmacy practice.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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