Pharmacy Technician

CVS Health•Glen Burnie, MD

9d•$17 - $25

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications while supporting safe, accurate, and prompt prescription fulfillment in a retail pharmacy. The role contributes to patient health by providing compassionate customer service, maintaining patient confidentiality, and meeting applicable professional, ethical, and regulatory standards, including federal, state, and local laws. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team. New technicians must complete CVS Pharmacy Technician Training and satisfy registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. Duties may initially be restricted until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training.

Requirements

Must be at least 16 years of age.
Meet licensure requirements, which vary by state.
Ability to concentrate on tasks without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills to interact with customers and colleagues, including active listening.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
Ability to meet the stated physical demands, including standing and moving around for sustained periods, finger dexterity, reaching, bending, stooping, verbal communication, hearing, and close visual acuity.
Occasional lifting of up to 30 pounds; occasional exertion of up to 30 pounds of force and frequent exertion of up to 10 pounds of force.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription fulfillment.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring service to patients and customers that exceeds expectations.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.