Pharmacy Technician

Parkland Health

About The Position

Provides direct support to pharmacists and pharmacy staff by preparing medication orders, packaging and labeling products, tracking inventory, maintaining records, collecting payments, and performing clerical duties. The technician works under a pharmacist’s general supervision and follows applicable procedures, laws, regulations, policies, and accreditation and health-plan requirements. The role also supports cashiering operations, maintains assigned pharmacy areas and equipment, and contributes to process improvement and customer satisfaction.

Requirements

  • High school diploma or GED.
  • Current registration with the Texas State Board of Pharmacy.
  • Ability to demonstrate working knowledge of a PC and learn and use new software.
  • Pass a pharmacy math and spelling test with a minimum score of 80%.
  • Successfully complete the training requirements to perform cashier duties within 90 days of initial employment.
  • Demonstrate basic computer skills relevant to the area of responsibility.
  • Demonstrate knowledge and skills in operating equipment used in the primary practice area.
  • Demonstrate basic knowledge of different types of drugs and medical and health care terminology.
  • Demonstrate patient-centered, patient-valued care.
  • Maintain licensure as a nationally certified pharmacy technician.
  • Failure to pass the examination or comply with primary requirements will result in termination or the opportunity to apply for a posted non-pharmacy technician position with Parkland.

Nice To Haves

  • Experience in pharmacy technician roles in a health system, such as inpatient pharmacy, IV/infusion pharmacy, retail pharmacy, mail-order pharmacy, and/or pharmacy repackaging.
  • Current Certified Pharmacy Technician (CPhT) certification by exam from the Pharmacy Technician Certification Board (PTCE) or the National Healthcareer Association (ExCPT).

Responsibilities

  • Prepare and distribute medication orders, prescriptions, and/or sterile products under a pharmacist’s general supervision, following established procedures.
  • Accurately maintain and replenish automation systems, when applicable.
  • Operate an electronic cash register, enter correct charges, collect accurate payments, and provide correct change.
  • Prepare the workstation and cash register before each shift by obtaining and inserting the correct cash amount.
  • After each shift, deliver remaining cash receipts and completed, approved reports to the manager in accordance with established procedures.
  • May enter prescription orders into the ambulatory pharmacy system.
  • Assist with maintaining inventory records, invoices, and prescription hardcopies.
  • Maintain assigned areas, including cleanliness, drug and supply inventory, equipment, and simple repairs.
  • Serve as a resource for non-judgmental pharmacy questions from medical staff, patients, and visitors.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines affecting pharmacy and cashiering operations; seek guidance as needed.
  • Maintain national certification and comply with applicable state and federal laws, accreditation requirements, and federal, state, and private health-plan requirements.
  • Follow PHHS procedures and house standards.
  • Identify opportunities to improve work processes and customer satisfaction; make recommendations, implement changes, and monitor results as appropriate.
  • Keep abreast of developments and trends in the field through professional learning and participation, and apply relevant knowledge to current work practices.
  • Develop effective internal controls that promote adherence to applicable laws, accreditation requirements, and health-plan requirements.
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