Pharmacy Technician

The Kroger Co.•Sulphur, LA

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness services as permitted by state and federal law. The role involves accurate and efficient pharmacy reception, data entry, adjudication, and product dispensing, while assisting the pharmacist with responsibilities that do not require professional judgment. The technician helps maintain a safe, clean, organized, and inclusive environment; supports company health and wellness initiatives; and demonstrates respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Any previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • EPRN familiarity.

Responsibilities

  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
  • Count, measure, and prepare specified products using company best practices.
  • Complete billing procedures to ensure value for the customer and company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow guidelines for accepting and tendering vendor coupons, cash-shortage limits, and company shrink guidelines.
  • Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
  • Follow HIPAA regulations and company policies regarding protected information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, act honestly and with integrity, follow directions, and seek assistance when needed.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform essential job functions with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement through the Continuing Education program.
  • Training programs and career pathways supporting growth.
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