Pharmacy Technician

CVS Health•Ludlow, MA

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting safe, prompt, and accurate prescription filling. The role is performed in a retail pharmacy environment with high professional and ethical standards and compliance with applicable federal, state, and local laws. Technicians maintain patient confidentiality and provide compassionate service that meets or exceeds customer expectations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be restricted until those requirements are completed. Technicians can then develop clinical, technical, and insurance knowledge through available tools and training. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $17.00–$27.00 per hour; the offer depends on factors such as experience, education, and geography. Benefit eligibility depends on hours worked and other eligibility criteria; listed offerings include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to meet the physical demands of the role, including standing and moving for sustained periods, fine finger work, reaching, bending and stooping, speaking and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Support the pharmacy team by managing assigned pharmacy workstations and tasks.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, responding to their needs appropriately.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental coverage, subject to eligibility.
  • Vision coverage, subject to eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other benefit programs, subject to hours worked and eligibility.
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