Pharmacy Technician

CVS Health • University Heights, OH

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive, and safe experience. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable legal and professional requirements. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, technicians may obtain Technician Immunizer status by completing required licensure and training, then support vaccine preparation and administration, patient education and information collection, adverse-reaction response and reporting, documentation, and vaccine supply management.

This is a part-time position with an anticipated schedule of 24 hours per week. The listed pay range is $17.00 per hour. Benefits eligibility and availability depend on hours worked and other eligibility requirements; offerings may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate concentration, task switching, customer service, team orientation, active listening, verbal and written communication, mathematical reasoning, and problem-resolution abilities.
• Meet the role’s physical requirements, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Be able to accurately express or exchange detailed spoken instructions and receive detailed information orally.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and personalized care; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when legally permitted and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, complete required training and licensure; support vaccine preparation and administration; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; perform mathematical calculations such as tablet quantities and days’ supply; and address challenging patient or colleague interactions using appropriate judgment.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED