Pharmacy Technician

CVS Health•Port Saint Lucie, FL

14d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients as a first point of contact; and contribute to a caring, inclusive experience. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively with patients and colleagues, and support the pharmacy team in improving patient health. After starting the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and completed training, Technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. This is a full-time position with 30 anticipated weekly hours. The typical pay range is $16.50–$25.00. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state rules do not specify a minimum age, be at least 16 years old.
If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
Ability to provide friendly, empathetic customer service and respond appropriately to patients’ reactions.
Ability to understand and use verbal and written communication, listen actively, and convey detailed spoken instructions accurately.
Ability to use math to determine quantities, days’ supply, and bottle counts for prescriptions.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger and hand movements; and complete close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics where legally permitted and supported by required training and certification.
Where permitted, complete licensure and training for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Use attention, communication, mathematical reasoning, customer service, and problem-resolution skills to support patients and colleagues.
Perform the physical tasks required for the role, including remaining mobile and upright, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work.
Perform additional tasks as directed by a supervisor or manager.