Pharmacy Technician

CVS Health•Norwalk, CT

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. They work in a retail pharmacy environment, provide caring customer service, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks, helping the team meet patient needs and regulatory requirements. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. A manager may initially restrict duties until these requirements are satisfied. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state Pharmacy Technician licensure requirements, which vary by state.
  • Concentrate on tasks over time without being distracted.
  • Demonstrate customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Use and understand verbal and written communication with customers and colleagues; listen attentively and ask appropriate questions.
  • Use mathematical reasoning, such as calculating a prescription's days' supply.
  • Recognize actual or potential problems and select an appropriate course of action in complex situations.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Support the team in promptly, safely, and accurately filling patient prescriptions.
  • Manage assigned pharmacy workstations and tasks.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete required training and applicable registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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