Pharmacy Technician

CVS Health • Bowdon, GA

15d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and excellent patient experiences. They follow company standard operating procedures and pharmacy workflow practices at workstations such as production, pick-up, drive-thru, and drop-off, while communicating effectively and contributing to a safe, inclusive team culture. Technicians complete company training and satisfy applicable state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict their duties.

The role includes patient service, prescription fulfillment support, basic inventory activities, and compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where permitted by law and supported by the required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technicians permitted to support immunizations must complete the applicable training and licensure requirements, educate patients and refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. It also requires completing training on time, maintaining attention while switching between tasks, providing friendly service, communicating clearly, applying basic math and problem-solving, and performing the physical activities described in the posting. This is a part-time position with 15 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state board does not specify or mandate a minimum age, be at least 16 years old.
• If the state board does not specify or mandate a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
• Provide friendly customer service, notice and appropriately respond to patients’ reactions, and contribute to team-oriented service.
• Use and understand verbal and written communication with patients and colleagues, including active listening.
• Apply mathematical reasoning to pharmacy tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended standing or upright mobility, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and lifting or exerting force as described in the posting.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily working shifts at other stores in the market when needed.
• Comply with applicable federal, state, and local laws and regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete the additional requirements for Technician Immunizer status to support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information, and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED