Pharmacy Technician

CVS Health•Elizabeth, NJ

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They provide caring service in a fast-paced retail pharmacy and follow professional and ethical standards, patient-confidentiality requirements, and applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the team and meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be restricted until those requirements are satisfied. As technicians develop, they can build clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodation provisions.

Requirements

Must be at least 18 years of age.
Meet state-specific pharmacy technician licensure requirements.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
Verbal and written communication skills to interact with customers and colleagues.
Active listening skills, including giving full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in complex situations.
Ability to remain upright for sustained periods and move around on foot between work areas.
Ability to perform finger-based tasks such as picking, pinching, and typing; extend hands and arms; bend at the waist; and stoop while using the lower extremities and back muscles.
Ability to communicate spoken ideas and detailed instructions accurately and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Support the team in promptly, safely, and accurately filling patient prescriptions.
Manage assigned pharmacy workstations and tasks.
Provide caring service to patients and customers and help address their needs.
Maintain patient confidentiality and demonstrate ethical conduct.
Comply with applicable federal, state, and local laws, regulations, and pharmacy requirements.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.