Pharmacy Technician

CVS Health•Pataskala, OH

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications while supporting safe, accurate, and timely prescription fulfillment. The role is performed in a retail pharmacy environment and requires compassionate customer service, ethical conduct, patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy the registration, licensing, and certification requirements established by their state Board of Pharmacy. Duties may initially be restricted by the manager until these requirements are met. After qualification, technicians can further develop their clinical, technical, and insurance knowledge through available tools and training. The role may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements relating to age, education, and licensure or certification.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks without distraction.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize actual or potential problems and select an appropriate response in complex situations.
  • Ability to remain upright for sustained periods, move between work areas, perform fine finger and hand tasks, extend arms, bend and stoop, and communicate and perceive spoken information.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Occasionally lift or exert force up to 30 pounds, frequently exert up to 10 pounds of force, and constantly move objects using negligible force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service to patients and customers, responding appropriately to their needs and reactions.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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