Pharmacy Technician

CVS Health•Bridgeport, WV

8d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging culture. After starting in the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply management. This is a full-time position with anticipated weekly hours of 40. The typical pay range is $16.00–$24.00 per hour. Eligible colleagues receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state rules do not specify a minimum age, be at least 16 years old.
If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to help ensure patient safety.
Provide friendly assistance, recognize and understand patient reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precision control of machines; stooping and bending; and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Accurately express and exchange detailed information verbally and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide compassionate, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where permitted and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.