Pharmacy Technician

CVS Health•Oakland, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a fast-paced retail pharmacy environment, provide caring customer service, follow professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. Technicians manage assigned pharmacy workstations and tasks and contribute to the pharmacy team’s ability to meet regulatory and patient-care requirements. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements of their state’s Board of Pharmacy. Until those requirements are met, a manager may restrict the technician’s duties. Afterward, technicians can continue developing clinical, technical, and insurance knowledge using available tools and training.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring, customer-focused service to patients and customers.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state requirements if new to the role.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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