Pharmacy Technician

CVS Health • Spartanburg, SC

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and compassionate patient service. Working as part of the pharmacy team, Technicians follow company standard operating procedures and best practices at pharmacy workstations, communicate effectively, and contribute to a safe, inclusive environment. They complete a company training program and meet the registration, licensing, and certification requirements of their state; until those requirements are met, the Pharmacy Manager may restrict their duties.

Technicians assist patients at pickup, drive-thru, and by phone; support pharmacy workflow and basic inventory activities; and comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where permitted by law and supported by required training and certification, they may also provide services such as immunizations and point-of-care testing or staff offsite clinics. Pharmacy Technicians who obtain Technician Immunizer status may prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. It involves customer service, communication, attention and focus, math, problem resolution, and physical tasks such as standing for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and occasionally lifting up to 20 pounds. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people, recognizing patient reactions, and responding appropriately.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to support prescription filling, including calculating tablet quantities, days' supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger movements; stooping; close visual work; and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients in person and by phone; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and appropriately trained and certified.
• If qualified as a Technician Immunizer, complete required immunizer training and licensure; prepare and administer vaccines; educate patients and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks necessary for the role and complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED