Pharmacy Technician

CVS Health • Burleson, TX

20d • $17 - $25

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and contribute to a caring, inclusive experience. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable laws and professional standards. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Depending on applicable law and required training or certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccine questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If state pharmacy requirements do not set a minimum age, be at least 16 years old.
• If state pharmacy requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Concentrate on tasks over time and switch between tasks quickly to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Help people in a friendly manner, recognize patients' reactions, and respond appropriately.
• Use verbal and written communication with patients and colleagues, and practice active listening.
• Use mathematics to determine quantities such as tablets to dispense, days' supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role's physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping; and close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, when permitted and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete additional licensure and training; educate patients about vaccines and refer vaccine questions to the pharmacist; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED