Pharmacy Technician

CVS Health•Studio City, CA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and professional standards. They complete a company training program and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. The role includes supporting prescription production, pickup, drive-through, and drop-off workflows; assisting patients in person and over the phone; performing basic inventory tasks; and contributing to a safe, inclusive, high-performing team. Where permitted and supported by training and certification, technicians may provide additional patient health services, including immunizations, point-of-care testing, and offsite clinic staffing. Technician immunizer duties may include vaccine preparation and administration, patient education and referrals, monitoring for adverse reactions, documenting patient information, and managing vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. It involves extended periods upright and mobile, handling and scanning items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and lifting or exerting force as described in the posting. This part-time role is listed at 28 anticipated weekly hours and a typical hourly pay range of $20.12–$20.12. Benefits may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, licensure, and certification.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the state.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including concentrating over time and pivoting between tasks to meet patient and business needs.
  • Be able to verify prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use math to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands described in the posting, including extended upright activity, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force up to the stated limits.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pickup, drive-through, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where applicable, and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and appropriately trained and certified.
  • When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions and report events, collect and document patient information, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, assist patients and colleagues, communicate and listen actively, use math to support prescription filling, and select appropriate actions to resolve problems.
  • Perform the physical activities required for the role, including remaining upright, lifting and scanning items, reaching, repetitive finger work, precise machine adjustments, stooping, and close visual tasks.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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