Pharmacy Technician

CVS Health • Elyria, OH

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as a key point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and communicate effectively with patients and colleagues. They are expected to demonstrate empathy, contribute to a safe and inclusive workplace, and complete the company’s training program along with state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are completed.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. When authorized as a Technician Immunizer, they may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. This is a full-time position with 32 anticipated weekly hours and a stated pay range of $17.00 per hour.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the position.
• Complete required company training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and use fingers repetitively; and handle items with precision.
• Meet the stated physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
• Have close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
• Accurately express and exchange spoken information and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fill prescriptions safely and accurately.
• Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
• Help ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and protection of patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and appropriately trained and certified.
• Where permitted, complete requirements for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED