Pharmacy Technician

CVS Health•Lafayette, IN

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by helping deliver safe, accurate, and timely prescription fulfillment and excellent patient service. Technicians work across pharmacy stations such as production, pickup, drive-thru, and drop-off, follow standard operating procedures, communicate effectively, and contribute to a safe, inclusive team environment. They complete a company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are met, duties may be restricted by the Pharmacy Manager. Depending on state law and training, technicians may also support patient services such as immunizations, point-of-care testing, and offsite clinics. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work in other stores in the market when business needs require. This is a part-time position with an anticipated 29 hours per week.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Concentrate on tasks and switch between tasks quickly to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly assistance, understand patient reactions, and respond appropriately.
  • Communicate verbally and in writing with patients and colleagues, using active listening and conveying detailed spoken instructions accurately.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; stoop and bend to move items; and perform close-vision tasks.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Have the ability to receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures to help pharmacists manage patient health and safely fulfill prescriptions.
  • Support pharmacy workstations, including production, pickup, drive-thru, and drop-off.
  • Provide caring, personalized patient service in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to develop clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores to work shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning controlled substances and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
  • If supporting immunizations, complete required licensure and training to obtain Technician Immunizer status and help prepare and administer vaccines.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, report events as required, collect and review patient information, document applicable patient records, and monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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