Pharmacy Technician

CVS Health•Pittsburgh, PA

About The Position

CVS Health Pharmacy Technicians support the safe, timely, and accurate filling of patient prescriptions while providing caring service to patients and customers. They help ensure medication needs and regulatory requirements are met, maintain patient confidentiality, and follow professional and ethical standards and applicable federal, state, and local laws. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue building clinical, technical, and insurance knowledge through available tools and training. Work may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where allowable by law, subject to reasonable accommodation.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.