Pharmacy Technician

CVS Health • Evansville, IN

19d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures (SOPs), pharmacy workflow procedures, best practices, and applicable laws and professional standards. They help create a safe, inclusive, and engaging environment through genuine care, effective communication, and teamwork.

After starting in the role, Technicians must complete a rigorous company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by required training and certification, Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics. Technician immunizers must meet additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.00–$24.00 per hour; actual pay depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, team orientation, active listening, and the ability to understand and respond appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including accurately conveying and receiving detailed spoken instructions.
• Use mathematical reasoning for tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precision control; stooping; and close visual acuity. The role may require occasional lifting or exertion up to 20 lbs, frequent lifting or exertion up to 10 lbs, and consistent exertion of negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to help fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and properly trained and certified.
• When supporting immunizations, complete required training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, collect and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, assist patients and colleagues, communicate clearly, use math to support prescription dispensing, and resolve challenging interactions.
• Perform the physical activities required for the role, including standing, moving, reaching, lifting, scanning, bagging, typing, and handling items.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, with availability based on eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED