Pharmacy Technician

CVS Health • Norristown, PA

12d

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure medication needs are met and prescriptions are filled promptly, safely, and accurately. They provide compassionate customer service, maintain patient confidentiality, follow ethical and professional standards, and comply with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment, supporting the team and exceeding customer expectations.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be limited by a manager until those requirements are satisfied. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. The role may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

• Must be at least 16 years of age.
• Meet state-specific pharmacy technician licensure requirements.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills to interact with customers and colleagues.
• Active listening skills, including understanding others, asking appropriate questions, and avoiding inappropriate interruptions.
• Mathematical reasoning, including calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
• Ability to remain upright and move about on foot for sustained periods while completing tasks.
• Ability to use fingers for tasks such as picking, pinching, or typing; extend hands and arms; bend at the waist; and stoop.
• Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Occasional lifting or exertion of up to 30 pounds; frequent exertion of up to 10 pounds; and/or constant exertion of negligible force.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent preferred, but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the pharmacy team.
• Help fill patient prescriptions promptly, safely, and accurately.
• Support patients’ medication needs and regulatory compliance standards.
• Provide caring, compassionate service to patients and customers.
• Maintain patient confidentiality and demonstrate ethical conduct.
• Follow applicable federal, state, and local laws and regulations.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED