Pharmacy Technician

CVS Health • Highland Park, IL

4d

About The Position

CVS Health Pharmacy Technicians provide compassionate service while helping patients meet medication needs and ensuring regulatory compliance. They work in a fast-paced retail pharmacy environment, maintaining professional and ethical standards and complying with applicable federal, state, and local laws. The role supports the pharmacy team by managing assigned workstations and tasks to fill prescriptions promptly, safely, and accurately while exceeding customer expectations and protecting patient confidentiality.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can then continue developing clinical, technical, and insurance expertise through available tools and training. Duties and requirements may vary by location, and collective bargaining agreement rules may apply in select markets.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; applicable state requirements must be satisfied.
• Ability to concentrate on a task over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
• Ability to meet the stated physical demands of the role, including standing, walking, fine finger movements, reaching, bending, stooping, communicating, close visual work, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the team.
• Help fill patient prescriptions promptly, safely, and accurately.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Complete CVS Pharmacy Technician training and applicable state registration, licensing, and certification requirements.
• Continue developing clinical, technical, and insurance knowledge and expertise.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed