Pharmacy Technician

CVS Health • Clifton Park, NY

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and customer service in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients at pickup, drive-thru, and over the phone; and work with the pharmacy team to provide a caring and effective experience. Technicians follow company standard operating procedures, pharmacy workflows, applicable laws, and professional standards, and contribute to a safe, inclusive team culture. They must complete company training and meet applicable state registration, licensing, and certification requirements; until requirements are complete, the Pharmacy Manager may restrict their duties.

Depending on state law and required training or certification, Technicians may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Technicians who obtain Technician Immunizer status may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. The stated hourly pay range is $18.00–$28.00; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws, including any age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Attend work regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate and switch tasks quickly to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to solve prescription-filling problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including extended periods of mobility and standing, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures for production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed by law and supported by required training and certification.
• If qualified as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription filling, and respond appropriately to patient or colleague problems.
• Perform the physical and communication tasks necessary for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, precise machine adjustments, stooping, close visual work, and conveying and receiving detailed spoken information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, with availability depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED