Pharmacy Technician

CVS Health • Omaha, NE

21d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team culture.

After starting in the role, Technicians must complete a company training program and meet registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Depending on applicable law and additional training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, Technician Immunizers may prepare and administer vaccines and support related patient education, documentation, adverse-reaction response, and vaccine supply management.

This is a part-time position with an anticipated schedule of 20 hours per week. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Use customer-service and teamwork skills, including responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including mobility and extended periods upright; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; close visual acuity; and occasional lifting or exertion of up to 20 pounds.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowed by law and supported by required training and certification.
• If serving as a Technician Immunizer where permitted, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, and use attention, communication, mathematical reasoning, and problem-resolution skills to support patient safety and pharmacy operations.
• Perform the physical activities required for the role, including remaining upright, lifting and handling items, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED