Pharmacy Technician

CVS Health•Adrian, MI
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and a high-quality patient experience. They work across pharmacy stations—including production, pickup, drive-thru, and drop-off—following standard operating procedures, best practices, and applicable laws and policies. Technicians provide caring service to patients, help pharmacy operations run smoothly, complete basic inventory tasks as permitted, and contribute to a safe, inclusive, and effective team. They must complete the company training program and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Where permitted and with the required training and certification, technicians may also provide services such as immunizations and point-of-care testing. Technician immunizers may prepare and administer vaccines, educate patients, refer clinical questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the location.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including concentrating on tasks and pivoting quickly between tasks.
  • Communicate verbally and in writing with patients and colleagues, and use active listening.
  • Use mathematical reasoning to calculate prescription quantities and days’ supply.
  • Meet the physical demands of the position, including remaining upright for extended periods, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
  • Assist with pharmacy operations at production, pickup, drive-thru, and drop-off workstations.
  • Provide caring, personalized service to patients in person and over the phone; resolve or escalate patient concerns.
  • Offer immunizations and other health services where permitted and appropriately trained.
  • Complete basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Communicate effectively and contribute to a high-performing, safe, inclusive team; seek feedback and opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional health services, such as immunizations, point-of-care testing, or staffing offsite clinics, when allowed by law and supported by required training and certification.
  • If serving as a technician immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor and report adverse reactions; collect, track, and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; use math to determine quantities and days’ supply; and identify and resolve challenging patient or colleague interactions.
  • Perform the physical tasks required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
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